Terms of Use

RELEVANT INFORMATION

It is a necessary requirement for the acquisition of the products offered on this site that you read and accept the following Terms and Conditions listed below. Eloria, hereinafter represented by Yvan Menendez Bustillo with NIF 41744345N and registered office at Calle Gadea 4, 03009 Alicante, Spain. The use of our services, as well as the purchase of our products, implies that you have read and accepted the Terms and Conditions of Use contained herein. All products offered on our website may be created, charged, shipped, or presented by a third-party website and, in such case, would be subject to their own Terms and Conditions. In some cases, to purchase a product, user registration will be required, including entering reliable personal data and defining a password.

The user may choose and change their account management password at any time if they have registered and it is required to purchase any of our products. www.eloria.com assumes no responsibility if they share this password with third parties.

All purchases and transactions made through this website are subject to a confirmation and verification process, which may include checking product stock and availability, validating the payment method, validating the invoice (if applicable), and ensuring compliance with the conditions required by the selected payment method. In some cases, verification by email or phone may be required.

The prices of the products offered in this Online Store are valid only for purchases made on this website.

LICENSE

Eloria, through its website, grants users a license to use the products sold on this website in accordance with the Terms and Conditions described in this document.

UNAUTHORIZED USE

If applicable (for the sale of software, templates, or other design and programming products), you may not place any of our products, modified or unmodified, on a CD, website, or any other medium and offer them for redistribution or resale of any kind.

PROPERTY

You may not claim intellectual or exclusive ownership of any of our products, whether modified or unmodified. All products are the property of the content providers. Unless otherwise specified, our products are provided without any warranty, express or implied. Under no circumstances will this company be liable for any damages, including, but not limited to, direct, indirect, special, incidental, or consequential damages or other losses resulting from the use of or inability to use our products.

Return and Warranty Policy

You have 14 days after receiving your order to exchange any size or model or request a credit card (refunds are not provided). To do so, you must contact our team at info@eloria.com to receive the necessary instructions and authorization. In the case of products that are irrevocable, non-tangible goods, you are responsible for understanding them before purchasing. We ask that you read them carefully before purchasing. We only make exceptions to this rule when the description does not match the product. In such cases, the warranty will only cover manufacturing defects and will only be effective when the product has been used correctly. The warranty does not cover breakdowns or damage caused by misuse.

The warranty terms are associated with manufacturing and operating defects under normal product conditions, and these terms will only be effective if the equipment has been used correctly. This includes:

• According to the technical specifications indicated for each product.
• Under environmental conditions in accordance with the specifications indicated by the manufacturer.
• In specific use for the function for which it was factory designed.
• Under electrical operating conditions in accordance with the specifications and tolerances indicated.

ANTI-FRAUD CHECK

The customer's purchase may be postponed for anti-fraud verification. It may also be suspended for a longer period of time for a more rigorous investigation to prevent fraudulent transactions.

Control of Your Personal Information

At any time, you may restrict the collection or use of personal information provided to our website. Each time you are asked to fill out a form, such as the user registration form, you can opt out of receiving information by email. If you have opted in to receive our newsletter or advertising, you may opt out at any time.

This company will not sell, assign, or distribute the personal information it collects without your consent, unless required by a court order.

Eloria, represented by Yvan Menendez Bustillo, reserves the right to change the terms of this Privacy Policy at any time.