1. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or tablet when you visit our website. They help us recognize your device, remember your preferences, and improve your browsing experience. Cookies are completely safe and cannot carry viruses or install malicious software on your device.

At Eloria, we use cookies to make our website work properly, understand how visitors interact with our site, and personalize your shopping experience for luxury wigs and hair products.

2. Types of Cookies We Use

Eloria uses four main categories of cookies to provide you with the best possible experience:

3. How We Use Cookies

Specifically, Eloria uses cookies to:

• Shopping Cart: Keep track of items you add to your cart while browsing our wig collection
• Secure Checkout: Process payments safely and securely through Shopify Payments, PayPal, and other gateways
• Account Management: Remember your login status and order history
• Personalization: Show you recommended wigs based on your browsing and purchase history
• Wishlist: Save your favorite wigs for later consideration
• Performance Monitoring: Analyze website traffic and fix issues to improve your experience
• Abandoned Cart Recovery: Send reminders about wigs you left in your cart

4. Third-Party Cookies

We work with trusted partners who may also set cookies on our website. These include:

These third parties have their own privacy policies, and we recommend reviewing them for complete information about their data practices.

5. Your Consent

When you first visit Eloria.com, you will see a cookie banner asking for your consent. By clicking "Accept All Cookies," you agree to our use of cookies as described in this policy. You can also choose "Cookie Settings" to customize your preferences.

* This is a visual preview of our cookie consent banner. It will appear when you visit our website.

You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer.

6. How to Manage or Disable Cookies

Most web browsers allow you to control cookies through their settings. Here's how to manage cookies on popular browsers:

• Google Chrome: Settings → Privacy and Security → Cookies and other site data
• Safari: Preferences → Privacy → Manage Website Data
• Firefox: Options → Privacy & Security → Cookies and Site Data
• Microsoft Edge: Settings → Privacy, Search, and Services → Cookies

Important Note: Disabling essential cookies may prevent our website from functioning properly. You may not be able to add items to your cart, complete checkout, or access your account.

7. Cookie Duration

Cookies on Eloria fall into two duration categories:

• Session Cookies: Temporary cookies that are deleted when you close your browser. These are used for cart functionality and security during your visit.
• Persistent Cookies: Remain on your device for a set period (from a few days to up to 2 years). These remember your preferences, login status, and help us personalize your experience on future visits.

8. Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legal requirements, or our business practices. Any changes will be posted on this page with an updated "Last Updated" date. For significant changes, we may notify you via email or through a notice on our website.

We encourage you to review this policy periodically to stay informed about how we use cookies.

9. Contact Us

If you have any questions about our Cookies Policy or how we handle your data, please don't hesitate to contact us:

Our customer support team is available Monday through Friday, 9 AM to 6 PM EST, to answer any questions about your privacy and cookie preferences.